Protection of Your Personal Information at 7ecuci
We at 7ecuci take seriously our responsibility to protect the privacy of every user. This policy explains transparently how your personal information is collected, used, stored and protected when you use our platform.
How 7ecuci Protects Your Data
Every decision we make in managing user data is grounded in six strong privacy protection principles.
Data Confidentiality
Your personal information is never sold, rented or shared with third parties for marketing purposes without your explicit consent. We apply strict security protocols at every layer of our system.
Full SSL Encryption
All data transmitted between your device and 7ecuci's servers is protected by 256-bit SSL encryption. This ensures your account information, payment details and activity cannot be accessed by unauthorised parties.
Internal Access Controls
Only authorised staff may access user information, and every access is automatically logged. All 7ecuci employees are bound by legally enforceable confidentiality agreements.
Malaysia PDPA Compliance
The 7ecuci Privacy Policy is drafted in line with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that the processing of your data always complies with the legal requirements in force in Malaysia.
Right to Update Data
You have the right to review, correct or update your personal information at any time through your account settings or by contacting our support team, available 24/7.
Unsubscribe Options
You may choose to stop receiving marketing communications from us at any time. Unsubscribe requests will be processed within a reasonable period without affecting your core account services.
Information We Collect
In operating the 7ecuci platform, we collect several categories of information from users. This collection is done transparently and only for legitimate purposes to allow us to provide a safe and efficient service.
We do not collect information beyond what is required for the operation and legal compliance of this platform.
Personal Identification Information
When you register an account at 7ecuci, we collect your full name, date of birth, mobile phone number, email address and a copy of your identity card (MyKad) for identity verification purposes and compliance with KYC (Know Your Customer) requirements. This process is mandatory to ensure the security of your account.
Financial Information
To process deposits and withdrawals, we collect information related to the payment methods you use, such as your e-wallet account number, DuitNow details or FPX information. This information is handled with an additional layer of security and is not stored in plain text.
Technical and Usage Data
We automatically collect technical information including IP address, web browser type, operating system, pages visited, session duration and usage patterns. This data is used to detect suspicious activity and improve the performance of the 7ecuci platform.
Communications with Support
All message exchanges between you and the 7ecuci customer support team via live chat or email are stored for training, quality control and resolution of any disputes that may arise in the future.
How We Use Your Information
Every piece of information collected has a clear and legitimate purpose. We do not use your data beyond the scope stated in this policy.
What We Do NOT Do
- Sell or rent your personal data to third parties without consent
- Use your information for purposes that contradict the original purpose of collection
- Share your personal information with external marketing companies
- Store credit or debit card data directly in our systems
- Use your data to build advertising profiles sold to third-party advertisers
- Grant access to your information without strict control procedures
Sharing with Trusted Third Parties
In certain cases, 7ecuci may share your personal information with payment service providers, licensed game software suppliers and legitimate authorities such as law enforcement bodies when required by law. Each of these third parties is bound by strict confidentiality agreements and is only permitted to use the data for the specified purposes.
Cookies and Tracking Technologies
What Are Cookies
Cookies are small data files stored on your device when you browse the 7ecuci website. Cookies help us identify your session, save your preference settings and improve your overall experience without requiring you to log in again each time.
Types of Cookies Used
- Session Cookies — Active while you are in a session and automatically deleted after you log out.
- Preference Cookies — Save your language settings, display theme and display preferences.
- Security Cookies — Used to detect suspicious login attempts and protect your account.
- Analytics Cookies — Collect usage data in aggregate to help us understand how users interact with the platform.
Managing Cookie Settings
You can control or delete cookies through your web browser settings at any time. However, please note that disabling certain cookies may affect the functionality of some features on the 7ecuci platform, including the automatic login convenience.
Data Retention Period
7ecuci retains your personal information for as long as your account is active or as long as it is needed for the purposes stated in this policy. Retention periods are also determined by applicable legal requirements.
Your Rights as a User
Under the 7ecuci Privacy Policy and Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data.
Right of Access
You have the right to request a copy of the personal information we hold about you and to know how it is used within our systems.
Right of Correction
If any of your personal information is inaccurate or incomplete, you have the right to request its prompt correction or update.
Right to Withdraw Consent
You may withdraw consent for certain data processing at any time, subject to applicable legal requirements.
Right to Complain
If you believe your privacy rights have been violated, you have the right to file a complaint with 7ecuci or the relevant authorities in Malaysia.
Right to Object to Processing
You may object to the processing of your data for certain purposes such as direct marketing, and your request will be considered in accordance with legal requirements.
Right to Restrict Processing
In certain situations, you may request that the processing of your data be temporarily restricted while a dispute or review is in progress.
Right to Data Portability
You have the right to obtain your personal data in a machine-readable format, allowing you to transfer it as needed.
To exercise any of the above rights, please contact the 7ecuci customer support team via 24/7 live chat or by email at [email protected]. Requests will be processed within a reasonable period depending on the complexity of the case.
Data Security Measures
7ecuci continually invests in security infrastructure to ensure user data remains protected from cyber threats, unauthorised access and the risk of data breaches.
Secure Server Infrastructure
User data is stored on servers protected by layered firewalls, intrusion detection systems and regular backups. Server facilities are audited by independent third parties on a regular basis.
Two-Factor Authentication
7ecuci offers two-factor authentication (2FA) for user accounts to add an extra layer of security. We strongly recommend all users enable this feature through their account settings.
Continuous Threat Monitoring
Our systems are monitored around the clock to detect unusual activity, suspicious login attempts and any potential security threats. Any identified incidents are addressed promptly.
Privacy Policy Amendments
7ecuci reserves the right to amend this Privacy Policy from time to time in response to changes in law, industry practices or our operational developments.
Amendment Notice
Any material amendments to this policy will be communicated to users via their registered email or in-platform notification at least 14 days before the amendment takes effect, giving you the opportunity to review the changes.
Effective Date
Each updated version of the Privacy Policy will clearly state the effective date at the top of the document. Continued use of the 7ecuci platform after that date is considered your acceptance of the amended policy.
Previous Version Records
You may contact the 7ecuci support team to obtain a copy of any earlier version of this Privacy Policy should you need it for reference or comparison with the current version in force.
Contact Our Privacy Officer
If you have any questions, concerns or requests regarding this Privacy Policy, the 7ecuci team is ready to assist you.
Live Chat 24/7
Reach our support team directly via live chat, available at all times — 24 hours a day, 7 days a week in Malay and English.
Privacy Email
Send your privacy-related enquiries to:
Enjoy a Safe and Trusted Platform
7ecuci puts the data security and privacy of every user first. Learn more about our platform or begin your gaming experience today.